Last updated August 9, 2026. This page explains what data moving-claims collects and how it is used, followed by an important disclaimer about the nature of the information on this site.
Privacy policy
Who we are
moving-claims is an educational platform that provides templates, checklists, deadline tools, and referrals to help people pursue claims for damaged or delayed household moves. We are not a law firm.
Information we collect
- Account information — your name and email address when you create an account.
- Claim details — the moving company, dates, amounts, status, and notes you choose to save in your dashboard.
- Documents you upload — any photos, receipts, or files you attach to your account.
- Messages — the contents of any contact or feedback form you send us.
- Technical data — standard server logs and cookies needed to keep you logged in and to operate the site.
How we use your information
We use your information to operate your account and dashboard, calculate your deadlines, store the documents you upload, respond to your messages, and improve the site. We do not sell your personal information.
Documents and sensitive data
Files you upload are stored in the site media library. Please avoid uploading documents containing highly sensitive details (such as full bank or government ID numbers) that are not needed for your claim. You can delete any uploaded document from your dashboard at any time.
Cookies
We use essential cookies to keep you signed in and to remember your progress on tools like the evidence checklist. We may use privacy-respecting analytics to understand how the site is used.
Third parties
We rely on service providers to run the site — for example, our web host and our email delivery service. If you choose to contact a specialist listed in our directory, you share information with that independent professional directly. If we add paid services in the future, payments will be handled by a third-party processor and we will not store your full card details.
Your choices
You can view and update your details, claim, and documents from your dashboard at any time, and change your email or password under Account. To request a copy of your data or deletion of your account, email us at info@moving-claims.xyz.
Data retention & security
We keep your account data for as long as your account is active, and take reasonable measures to protect it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
This site is intended for adults (18+). We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by the "last updated" date above.
Disclaimer
Not legal advice
moving-claims provides general educational information, templates, and tools. It is not a law firm and does not provide legal advice. Nothing on this site creates an attorney-client relationship, and information here is not a substitute for advice from a licensed attorney about your specific situation.
No guaranteed outcomes
Deadlines, calculators, and templates are provided as general guidance. Rules vary by carrier, contract, and jurisdiction, and can change. We do not guarantee any particular result, recovery amount, or that a deadline shown is correct for your case — always verify against your own documents and the applicable rules.
Referrals
We may earn a referral fee from some specialists listed in our directory. This never changes the price you pay, and we only list professionals with genuine moving-claims experience. Listed specialists are independent and are not employed by us; we are not responsible for the services they provide.
Limitation of liability
To the fullest extent permitted by law, moving-claims is not liable for any loss arising from your use of this site or reliance on its content. You use the information and tools at your own discretion and risk.
Questions
Questions about this policy or your data? Email us at info@moving-claims.xyz.